Have you heard about the significant changes coming to the real estate industry following the landmark Sitzer-Burnett case? If not, you’re in for some intriguing updates.

The case highlighted a crucial concern: many consumers feel that the National Association of Realtors (NAR) has crafted a system that may not always work in their best interest, often leading to inflated sales commissions. However, what’s less understood is the nature of the changes, their timing, and how they’ll be monitored.

Today, we’re here to clear up those questions.

The Multiple Listing Services (MLS) and local realtor associations have a deadline—August 17th, 2024—to implement and supervise a series of important changes. Let’s dive into what these changes entail and how they might affect you.

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DEFINED: Participants, Subscribers, or their sellers may not make offers of compensation to buyer brokers and other buyer representatives in the MLS. Use of MLS data or data feeds to directly or indirectly establish or maintain a platform to make offers of compensation from multiple brokers to buyer brokers or other buyer representatives is prohibited and must result in the MLS terminating that Participant’s access to any MLS data and data feeds. Note 1: The multiple listing service must not have a rule requiring the listing broker to disclose the amount of total negotiated commission in his listing contract, and the multiple listing service shall not publish the total negotiated commission on a listing which has been submitted to the MLS by a participant. The multiple listing service must prohibit disclosing in any way the total commission negotiated between the seller and the listing broker, or total broker compensation (i.e. combined compensation to both listing brokers and buyer brokers). Note 2: The multiple listing service shall make no rule on the division of commissions between Participants and non-Participants. This should remain solely the responsibility of the listing broker. Note 3: Multiple listing services must give Participants the ability to disclose to other Participants any potential for a short sale. As used in these rules, short sales are defined as a transaction where title transfers, where the sale price is insufficient to pay the total of all liens and costs of sale and where the seller does not bring sufficient liquid assets to the closing to cure all deficiencies. Multiple listing services may, as a matter of local discretion, require Participants to disclose potential short sales when Participants know a transaction is a potential short sale. (Amended)
DEFINED: Cooperation is the obligation to share information on listed property and to make property available to other brokers for showing to prospective purchasers and tenants when it is in the best interests of their clients.

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DEFINED: The MLS must not accept listings containing an offer of compensation in the MLS to other MLS Participants and Subscribers. Further, the MLS may not create, facilitate, or support any non-MLS mechanism (including by providing listing information to an internet aggregator’s website for such purpose) for Participants, Subscribers, or sellers to make offers of compensation to buyer brokers or other buyer representatives. Use of MLS data or data feeds to directly or indirectly establish or maintain a platform of offers of compensation from multiple brokers to buyer brokers or other buyer representatives is prohibited and must result in the MLS terminating that Participant’s access to any MLS data and data feeds. The multiple listing service must not have a rule requiring the listing broker to disclose the amount of total negotiated commission in his listing contract, and the multiple listing service shall not publish the total negotiated commission on a listing which has been submitted to the MLS by a participant. The multiple listing service must prohibit disclosing in any way the total commission negotiated between the seller and the listing broker, or total broker compensation (i.e. combined compensation to both listing brokers and buyer brokers). The multiple listing service must not have a rule requiring the listing broker to disclose the amount of total negotiated commission in his listing contract, and the multiple listing service shall not publish the total negotiated commission on a listing which has been submitted to the MLS by a participant. The multiple listing service must prohibit disclosing in any way the total commission negotiated between the seller and the listing broker, or total broker compensation (i.e. combined compensation to both listing brokers and buyer brokers).
DEFINED: Use of MLS data or data feeds to directly or indirectly establish or maintain a platform of offers of compensation from multiple brokers to buyer brokers or other buyer representatives is prohibited and must result in the MLS terminating that Participant’s access to any MLS data and data feeds. The multiple listing service must not have a rule requiring the listing broker to disclose the amount of total negotiated commission in his listing contract, and the multiple listing service shall not publish the total negotiated commission on a listing which has been submitted to the MLS by a participant. The multiple listing service must prohibit disclosing in any way the total commission negotiated between the seller and the listing broker, or total broker compensation (i.e. combined compensation to both listing brokers and buyer brokers).

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DEFINED: Participants, Subscribers, or their sellers may not make offers of compensation to buyer brokers and other buyer representatives in the MLS. Use of MLS data or data feeds to directly or indirectly establish or maintain a platform to make offers of compensation from multiple brokers to buyer brokers or other buyer representatives is prohibited and must result in the MLS terminating that Participant’s access to any MLS data and data feeds.
DEFINED: Participants and Subscribers must not filter out or restrict MLS listings that are communicated to customers or clients based on the existence or level of compensation offered to the cooperating broker or the name of a brokerage or agent.

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DEFINED: It is recommended that MLSs publish the following notice to their general membership at least annually.

Compensation Notice:

  1. A broker’s compensation and fees for services are not set by law and are fully negotiable.
  2. A broker’s compensation for services rendered to a seller or for services rendered to a buyer is solely a matter of negotiation between the broker and their client, and is not fixed, controlled, recommended, or maintained by any persons not a party to the brokerage service agreement.
  3. The compensation paid by a listing broker to a cooperating broker in respect to any listing is established by the listing broker and is not fixed, controlled, recommended, or maintained by any persons other than the listing broker.
DEFINED: Unless inconsistent with state or federal law or regulation, all MLS Participants working with a buyer must enter into a written agreement with the buyer prior to touring a home. The written agreement must include:

  1. A specific and conspicuous disclosure of the amount or rate of compensation the Participant will receive or how this amount will be determined, to the extent that the Participant will receive compensation from any source.
  2. The amount of compensation in a manner that is objectively ascertainable and not open-ended.
  3. A term that prohibits the Participant from receiving compensation for brokerage services from any source that exceeds the amount or rate agreed to in the agreement with the buyer; and
  4. A conspicuous statement that broker fees and commissions are not set by law and are fully negotiable.

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It is difficult to predict how these changes will influence or change the real estate industry but there are some obvious “good” things coming this August.

A clear and concise definition of what it means to “cooperate”. Cooperation as previously defined and practiced left many consumers feeling as if Realtors were working in the best interest of Realtors rather than the consumer in which they owed a fiduciary duty. This new definition will allow Realtors to have a clear understanding of what is and isn’t owed to other Realtors and makes clear that duties owed in the name of “cooperation” are never to take precedence over a client’s best interest.

The new policies increase transparency. Not stated in the main changes mentioned above is the increased transparency through “api” technology that will allow consumers to access all public information available on the MLS. Read the full statement below:

“A statewide data share should deliver MLS data through a common technology interface (e.g., API) of all data fields to all Participants of MLSs in the statewide data share. However, the data should not include MLS-only data fields that are viewable only to the listing Participant and the respective local MLS.”

Clear and negotiable commission structures for buyers and sellers. The new changes remove all cloudiness surrounding who is getting paid what and puts full control in the hands of the consumer regarding any commission changes. In the past, Realtors have changed how the total commission is being shared without the approval of the seller. Starting in August not only will commissions be clear but any changes to the total commission and even how that commission is being offered will have to be approved and signed off on by the client.

Required buyer agreements with a fixed commission. This change is significant as it will require that buyers and their against have a written agreement before touring property that will outline the services being offered and what the compensation will be. In the case that a seller agrees to contribute to that commission while negotiating agents will not be allowed to negotiate for a commission higher than what is agreed upon in the buyer’s representation agreement.

Change can be daunting, but it also opens doors to new possibilities. While we can’t speak for everyone, our team is genuinely excited about the upcoming changes. We see a bright future with a consumer-focused real estate industry that brings more value to our clients. Through clearer agreements, enhanced service offerings, and greater transparency, we’re looking forward to helping you navigate these changes and making the most of the opportunities they present!

Rachel beasley, smoky mountain tn realtor

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